All orders for Electronics are processed promptly and shipped within 1-2 business days. Our standard shipping method is FedEx Ground. Express/rush shipping is available for an extra charge within the 48 contiguous states only.
All orders for Children's Products are processed promptly and shipped within 1-10 business days (depending on the item). Our standard shipping method is FedEx Ground. Express/rush shipping is available for an extra charge within the 48 contiguous states only.
You are kept informed of the status of your order at all times. You are informed when payment is received, and when the order is shipped.(tracking # will be forwarded)
Sometimes situations arise that are out of our control. Among the most common is damaged merchandise through shipping. In the case that your order, in whole or in part, is damaged by the carrier it has to be claimed with that carrier. Please contact us so we can file the claim.
Refund, Returns and Cancellation Policies:
We allow a 7 day inspection period upon delivery. If in the event you receive an item that is defective or damaged from the manufacturer, we will exchange the product. You as the buyer will be responsible for the return shipping of the item and we will ship the replacement. Please contact us for a return authorization # within 7 days of delivery.
If in the event you are unsatisfied with your purchase we will gladly accept your return.
Refunds For Electronics will be given as follows:
Purchase amount less the shipping & handling costs. You are responsible to pay return shipping of the item. You will incur a 20% restocking fee.
If the item purchased had free shipping or a free gift, refund will be less actual shipping & handling costs. Free gift must be returned. You are responsible for all return shipping charges and you will incur a 20% restocking fee.
Refunds For Children's Products will be given as follows:
Purchase amount minus the actual shipping & handling costs. You are responsible to pay return shipping of the item. You will incur a 20% restocking fee.
If in the event you wish to cancel your order. Please email us at email@example.com with the subject Cancellation. Please include name, address and item you would like to cancel.
Please Note: Due to the prompt shipping of our items there may be instances that your item has already shipped and cannot be cancelled. You would then fall in the returns category, please read policy above.
Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
We believe and respect your privacy! ibuybyweb.com DOES NOT trade, rent, or sell your personal information including your address, phone number, e-mail address, or accounting information to any other entity. We will not contact you about anything other than an order placed without your permission. We use the information you provide to process orders and to create a more personalized shopping experience.
Our Commitment To The Security of Your Data
When you make a purchase at our site, we collect personal information from you including your shipping address, credit card number, and the email address to use for order confirmation. This information is collected using 128-bit SSL encryption technology to prevent any third party from intercepting the information. Your credit card information is only used for completing the purchase transaction and is retained only as necessary for legal and administration purposes. We use a cookie to keep track of your personal information so you don't have to type in your info again during the checkout process the next time you visit.